COVID-19 Response

We’re Taking The Appropriate Steps to Protect Against COVID-19 at Wyatt Johnson Volkswagen


COVID-19 has caused many of us to change who we shop with. Whether you’re choosing your preferred business by their health practices or the support you receive from the business, Wyatt Johnson Volkswagen is here to show you that we’re still here doing everything we can for you. We want to make sure that everyone has the opportunity to upgrade their lives with the best in German engineering. So our teams have taken some steps to protect those who visit us in-person, as well as better support those who choose to shop online!

Preventative Steps Taken at the Dealership

Over the past months, our dealership has implemented the following steps to ensure a safe environment for everyone who walks through our doors:

Preventative Steps Taken at the Dealership Cleaning Icon

There are many surfaces that nearly everyone who comes through the dealership comes into contact with. So in an effort to keep the spread of COVID-19 as low as possible, we’ve instructed our janitorial staff to continuously clean and disinfect all high touch surfaces including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more, during the day.

Preventative Steps Taken at the Dealership Personal Hygiene Icon

Surfaces aren’t the only form of high-touch contact you might have during your visit. There are also items that often get passed around during your visit. To fight that side of COVID-19, we’ve added hand sanitizer stations throughout the showroom and office areas and highly recommend using them after handling things like keys, pens, clipboards, etc.

Preventative Steps Taken at the Dealership Stay Home Icon

It should come as no surprise that you should stay home when you’re sick, especially now. We’ve already mandated our staff to remain at home if they are experiencing any COVID-19 related symptoms and ask you to stay home if you are feeling ill as well.

The steps we are taking moving forward have been inspired by the advice being provided to the public from trusted organizations such as the World Health Organization (WHO) and the Center for Disease Control (CDC).

You deserve a place to shop without fear of getting sick or being put in harm's way, and that’s what Wyatt Johnson Volkswagen wants to provide to you. For this reason, these guidelines and preventive measures will remain in place until further notice. 


What We Can Offer You Outside of the Dealership

Complimentary Pickup and Delivery Options*

We believe that whether you’re shopping in person or at home, you should have equal experiences and opportunities to get the peak of German Engineering at Wyatt Johnson Volkswagen. However, online shopping, in general, tends to be a sub-par experience So we put our heads together and came up with a few solutions!

For starters, we made it so if you are trying to protect your health by shopping online, you don’t have to come into the dealership for anything. We’ve added a couple of programs, including the new car delivery service and the service pick-up program.

The first program makes it so you can do the entire buying process from your home, including receiving your brand new VW or used car delivered right to your driveway! While the latter allows you to go on about your day and still get your VW serviced by our expert technicians. The service pick-up program has our team picking up your car, getting the appropriate service done, and dropping it back off to you, without you having to worry about a single thing.

Both of these services are available to anyone within 20 miles of our Trenton road location in Clarksville, which includes parts of Pleasant View, Adams, Cedar Hill, and more! If you want more information about any of these new programs, feel free to get in touch with our teams at Wyatt Johnson Volkswagen!

At Home Test Drive*

We’ve added a bunch of new programs to make online shopping the best it can be and give everyone the opportunity to grab a brand new VW, but this is our favorite! We know shopping for a new car online means that you typically can’t test out a car for yourself if you’re dead set on staying at home. So we turned it around and made it a possibility! 

The at-home test drive allows you to test any car you find in our inventories out in a comfortable and safe environment! Our teams will bring you whatever car you find and give you ample time to take it for a spin. If you like the car, just let us know and you can keep it while we work quickly to make that car officially yours. But if you didn’t like it, we’ll just take it back. Got another car on your mind, go ahead and schedule another at-home test drive! 


  • Step 1 Icon

    Step 1

    Pick a car you like from our online inventory

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    Step 2

    Schedule an appointment and pick a time and place that accommodates YOUR needs

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    Step 3

    One of our friendly team members will call or email you to confirm the details of your appointment.

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    Step 4

    We will deliver the car to you at the time and place YOU chose!

The entire program is available at no extra cost to you and there’s no limit, so schedule as many as you want! Want more information? Get in touch with our sales team and we’ll get you the information you need!

Frequently Asked Questions

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    Will Wyatt Johnson Volkswagen stay open?

    We are still open for business. Please click here to check our current hours.

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    What precautionary measures are being taken?

    We have implemented increased cleaning and safety measures in every aspect of our dealership.The specifics of those safety precautions have been laid out in detail above.

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    Can I still get my car serviced?

    Yes, our service center is still open and our staff is fully equipped to safely complete any and all service requests. You can also schedule complimentary pickup and delivery for service within 20 miles of our dealership.*

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    Do you offer pick up and delivery service?

    Yes, we offer complimentary pickup and delivery for sales and service as well as at-home test drives for those who live within 20 miles of our dealership.*

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    What if I have a question about if I need service?

    Give us a call at 931-218-2942 with any service questions you may have.

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    Will you deliver the car to me?

    Yes. We offer pickup and delivery for sales and service as well as at-home test drives. These services are available free of charge within 20 miles of our dealership.*

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    Is there any way to purchase my vehicle without coming in?

    Yes. You can fill out all of the required paperwork to purchase a vehicle from us online. Once the paperwork is done, we will deliver your car right to your door. We also offer complimentary at-home test drives* to those who want to give their future car a spin before making their final decision.

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    If I want to come in, is it possible to limit how long I’m there?

    We offer complimentary pickup and delivery for sales and service as well as at-home test drives.* These services are being offered to aid in social distancing efforts and to limit the amount of people at our dealership throughout the day. If you are coming in for service, you can always make an appointment online to ensure we are ready to go right when you arrive.

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    Do you know any way I can lower or suspend my payment?

    You can find all of the latest financing options being offered by Volkswagen in the VW Financial Services Page.

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    Should I still get my vehicle serviced?

    Yes, regular maintenance is critical to the prolonged health of your vehicle. If your car requires service, please schedule an appointment with our service department at your earliest convenience. Our team has been trained to safely service your vehicle and return it to you in pristine condition. We are also offering complimentary pickup and delivery for service as well as sales.*

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    What if I want to test drive a vehicle before buying?

    We are offering complimentary at-home test drives within 20 miles of our dealership.* Simply find your car online and contact us to schedule your at-home test drive.

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    Can I get a loaner vehicle for service?

    We do not offer loaner vehicles for service, however, complimentary pickup and delivery for sales and service as well as at-home test drives* are available.

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    Where can I find dealership updates?

    Dealership updates can be found on our Facebook page and the homepage of our website.

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    What do I do if my lease is due?

    If your lease is due, please return your car to our dealership as soon as possible. If you are not able to come to our dealership, we will make the trip to your home to pick up your car at no cost, if you live within 20 miles of our dealership.*

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    I’ve received a letter that my lease is due, what should I do?

    If your lease is due, please return your car to our dealership as soon as possible. If you are not able to come to our dealership, we will make the trip to your home to pick up your car at no cost, if you live within 20 miles of our dealership.*

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    How do I clean and disinfect my car?

    We encourage all of our customers to adhere to the car cleaning guidelines laid out by Consumer Reports in mid-March.

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    Can I complete any and all paperwork online?

    Yes. You can complete all of your necessary paperwork online.

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    Can I buy a car under a Coronavirus shelter-in-place order?

    Yes, our showroom is still open. You can also purchase a car from us entirely online and request an at-home test drive.*

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    Do I need to make an appointment before coming in for service?

    If possible, we ask that you make an appointment with our service department before coming to the dealership. If you live within 20 miles of our dealership, we encourage you to schedule complimentary pickup and delivery* for all of your service needs.

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    Is my car getting fully detailed and cleaned post service?

    While we do not fully detail your car after service, we will thoroughly disinfect your vehicle after our staff services it.

We are simply here to streamline your next purchase, lease, or service appointment. Whether you want to make your partner’s day with a driveway surprise or are just hoping to get as many miles as possible out of your baby, we can help you with any and all of your car-related issues and queries.

If you have any questions, please contact us at (931) 245-1120 or stop by and see us at our dealership at 2283 Trenton Rd, Clarksville, TN 37040. We are here to find creative automotive solutions for our friends throughout the greater Nashville area, stop in and let us get to work for you today.

*Complimentary pickup/delivery and at home test drive only available within 20 miles of the dealership.